If there is an emergency call 999 or if you are experiencing a crisis call 0845 608 0525

Complaints & Suggestions

Make a complaint or suggestion

Patient Advice and Liaison Service (PALS) is here to listen and support you in whatever way they can to ensure your experience is a positive one. If you are not happy about something then PALS will try to help you. If you decide you want to make a formal complaint PALS can advise you how to do this.

PALS 24hr information line 0800 731 2864

PALS website www.slam.nhs.uk/pals

PALS email pals@slam.nhs.uk

SLaM switchboard 020 3228 6000

SLaM website www.slam.nhs.uk